Terms & Conditions

1. Accounts, payments and quotes
All quotes prepared by RBC Electrical Solutions PTY LTD are valid for thirty (30) days from the date on the quote unless otherwise stated. At RBC Electrical Solutions PTY LTD sole discretion, the price shall be either;

  1. (a)  As indicated on invoices provided by RBC Electrical Solutions PTY LTD to the client in respect of goods supplied; or
  2. (b)  A RBC Electrical Solutions PTY LTD quoted price, which shall be binding provided that the client shall accept the quote provided

    in writing within thirty (30) days

RBC Electrical Solutions PTY LTD may, at its absolute discretion, and without incurring any liability to the customer/consumer, revise or withdraw the quotation at any time before communication with the customer/consumer of their acceptance of the quotation in writing.

Charges on invoices will be deemed correct and payable unless RBC Electrical Solutions PTY LTD are notified in writing within 7 days of invoice date of any discrepancies.

For non-account customers, payment for goods and services will be payable to RBC Electrical Solutions PTY LTD upon completion of agreed works.

RBC Electrical Solutions PTY LTD retain the right to repossess supplied goods and will pursue through a court of law any financial loss incurred as a result of an unpaid account.

2. Services
Whilst every endeavor will be made to effect delivery of products and services by the date quoted, RBC Electrical Solutions PTY LTD shall

not be liable to penalties or damages (either direct or indirect) for failure to deliver within the time stated. RBC Electrical Solutions PTY LTD reserves its right to cancel or postpone appointments at their discretion.

In the discharge of duties, RBC Electrical Solutions PTY LTD shall comply with all reasonable directions of the customer as to the nature and scope of the services provided.

3. Title and client responsibility
RBC Electrical Solutions PTY LTD and the client agree that the ownership of materials shall not pass until;

  1. (a)  The client has paid RBC Electrical Solutions PTY LTD all amounts owing for the particular goods supplied.
  2. (b)  RBC Electrical Solutions PTY LTD is not responsible for the removal of rubbish from the building/construction site.

4. Warranty

RBC Electrical Solutions PTY LTD warrants that:

All works will be carried out in accordance with all relevant laws and legal requirements and in an appropriate and skillful way.

RBC Electrical Solutions PTY LTD will conduct all work in accordance with the requirements of the Wiring Rules and any other standard applying to the electrical installation under the Electrical Safety Act 2002

  1. (a)  If any defect in any workmanship becomes apparent and is reported to RBC Electrical Solutions PTY LTD in writing within seven (7) days of the date of delivery then RBC Electrical Solutions PTY LTD will remedy the workmanship for a period of 12 months.
  2. (b)  All materials supplied for use in the works will be good and unless otherwise stated are new.
  3. (c)  And having regard to the generally accepted practices or standards applied in the building industry for materials or the specifications, instructions or recommendations of manufacturers or suppliers of the materials, will be suitable for the purpose for which they are used.

5. Variations
Any person seeking a variation to the contract shall notify RBC Electrical Solutions PTY LTD in writing, setting out in full the details of the

required changes to the works.

(a) A variation document will be prepared by RBC Electrical Solutions PTY LTD which must;

  1. (a1)  Be in writing and signed by both the customer and an employee or representative of RBC Electrical Solutions PTY LTD.
  2. (a2)  State the scope of the works, which is subject to the variation.
  3. (a3)  No variation will be preferred or carried out until RBC Electrical Solutions PTY LTD has received written authorisation from the customer.

6. Working hours

All work will be carried out during normal working hours (6:30am-5pm) Monday to Friday unless otherwise stated. The customer agrees that should the customer require RBC Electrical Solutions PTY LTD to carry out any works outside of the nominated working hours, then the price will be increased to reflect award penalty rates for that part of the works performed outside the normal hours and the customer shall pay the increased price to RBC Electrical Solutions PTY LTD in accordance with this clause.